Sarvodaya Online Store Return Policy
At Sarvodaya, we’re committed to ensuring your satisfaction. If you’re not completely happy with your purchase, we’ve made the return process straightforward and transparent. If you receive a damaged or incorrect product, please contact us within a specified period (usually 5 days from receipt). We will assess the issue and may offer a replacement or refund according to our Return Policy. Refunds will be processed through the original payment method.
Eligibility for Returns
You can return most items within 30 days of receiving your order, provided they are in new, unused, and undamaged condition with original tags and hygiene stickers (if applicable).
What Items Are Not Returnable?
We cannot accept returns for:
- Worn, washed, or damaged items.
- Items without original tags or hygiene stickers.
Damaged or Defective Items
If your item arrives damaged or faulty, please contact us within 3 days of delivery with a photo and description. We will arrange for a replacement.
You can return such item within 10 days of receiving your order, provided they are in new, unused, and undamaged condition with original tags and hygiene sticker or Learning materials once unsealed(if applicable).
How to Return an Item [email protected] with your order number and reason for return. We will provide return instructions and shipping details. Customers are responsible for return shipping costs unless the item is defective or incorrect.
We’re here to help if you have any questions or need assistance with your return. Contact our friendly customer service team at [insert contact details]. We appreciate your support of the Sarvodaya mission and look forward to serving you again!