Terms & Conditions
Welcome to Sarvodaya Online Store! Please read these Terms & Conditions carefully before using our website and services. By accessing or shopping on our site, you agree to be bound by the terms outlined below. These terms are in place to ensure a transparent, fair, and secure shopping experience for everyone.
- Account Creation
To make a purchase, you may choose to create an account by providing accurate and complete personal details. You are responsible for maintaining the confidentiality of your login information and all activities under your account. - Product Availability and Descriptions
We strive to keep our product listings up-to-date. However, all items are subject to availability. In rare cases, products may become unavailable after you place an order. If this happens, we will notify you promptly and offer an alternative product or a refund. Product images and descriptions are provided to help you make informed choices, but slight variations may occur due to their handmade nature. - Pricing
All prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated and include applicable taxes. We reserve the right to change prices at any time without prior notice, but this will not affect confirmed orders. - Payment Methods
We accept a range of secure payment methods, which may include credit cards, debit cards, and digital payment gateways. Payments must be completed at the time of purchase for your order to be processed. - Shipping and Delivery
Please refer to our separate Shipping Policy for detailed information about delivery times, shipping charges, and order processing. - Returns and Refunds
If you receive a damaged or incorrect product, please contact us within a specified period (usually 7 days from receipt). We will assess the issue and may offer a replacement or refund according to our Return Policy. Refunds will be processed through the original payment method. - Customer Responsibilities
By using our website, you agree to provide accurate information, use the site for lawful purposes only, and respect the rights of Sarvodaya Online Store and other customers. Misuse of the site or fraudulent activities may result in suspension or termination of your account. - Changes to Terms
Sarvodaya Online Store reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.